Privacy Policy

1. Information We Collect

We collect information in several ways:

We gather information you directly provide to us, such as your name, email, phone number, and school details. We also automatically collect technical information from your device including IP address, browser type, and operating system. As you use our services, we track information about your activity including pages visited and features used. We employ cookies and similar technologies to enhance your experience. Additionally, we may receive information about you from third parties and partners we work with.

2. How We Use Your Information

Your information helps us provide and improve our services in multiple ways. We use it to personalize your experience and develop new features. It allows us to measure performance and conduct analytics to better serve you. We'll communicate with you about our services and ensure platform safety and security. Your data also supports our research efforts to innovate for social good and helps us comply with legal obligations.

3. How We Share Information

We share information with select parties to maintain and improve our services. This includes our service providers and partners who help operate our platform. When legally required, we may share information with law enforcement. In the event of a business transfer or merger, your information may be transferred to new owners. We will also share information in other cases where you've given us explicit permission to do so.

We do not sell your personal information to advertisers or other third parties.

4. Data Retention and Deletion

We retain your data only as long as necessary to provide our services or until you delete your account. Upon account deletion, we remove your posts and personal information, except in cases where we must retain it to comply with legal obligations, protect our community and services, or when the information has been anonymized.

5. How We Protect Your Information

We implement robust security measures to protect your data. This includes encryption, secure servers, and regular security reviews. Our automated systems actively monitor for security threats, while we maintain strict controls on employee access to personal information. Any third parties we work with must adhere to stringent data protection requirements.

6. Your Rights and Controls

You maintain significant control over your information. You can access and download your data, delete your account, control content visibility, manage cookie preferences, object to how we process your information, and update or correct your personal details at any time.

7. International Data Transfers

As a global operation, we may transfer your data across borders. When doing so, we implement appropriate safeguards to protect your information and ensure compliance with applicable laws.

8. Changes to This Policy

We'll notify you before making changes to this policy and give you the opportunity to review the revised policy before deciding to continue using our Services.

9. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Email: kisomoadmin@kisomokenya.com